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Privacy Policy

Digital Privacy Practices at Paymetric, Inc.

Your privacy is important to Paymetric. This statement discloses the information practices for Paymetric websites, including what type of information is gathered, how the information is used, and with whom the information is shared.

• Personal Information
• Using and Sharing Personal Information
• Fulfilling your Transaction Request
• Marketing Use
• Paymetric Human Resources (including Recruitment)
• Information for Business Partners

• Paymetric Suppliers
• Other Paymetric Website Notices
• Our Worldwide Practices
• Information Security and Quality
• Supplementing Information
• Mergers and Acquisition

• Mergers and Acquisitions
• Cookies and Other Tracking Technologies
• Service Quality Monitoring
• Online Advertising
• Personalized URL Link
• Disclosures Required By Law

• Privacy Technology
• Links to non-Paymetric websites
• Notification of Changes
• Privacy Questions and Access Personal information

Personal Information

You can generally visit Paymetric on the Internet without telling us who you are and without giving any personal information about yourself. However, there are times when we or our partners may need information from you.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information such as your name, phone number, street address, and/or e-mail address, to correspond with you, to process an order, or to provide you with access to selected Paymetric media. You may give us a description of your education and work experience in connection with a job opening at Paymetric for which you wish to be considered. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us information about your organization, we will assume that you have their permission to do so.

Using and Sharing Personal Information

The following paragraphs describe in more detail how Paymetric may use your personal information and with whom we may share it. Depending on the type of Paymetric website you are visiting, one or more of the paragraphs may apply. For example, if you request access to a whitepaper, webinar, or other media, your information will be handled as described in such paragraphs as Fulfilling Your Transaction Request and Marketing Use.

Fulfilling your Transaction Request

If you request something from a Paymetric website, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of Paymetric, Paymetric's Business Partners, financial institutions, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to Paymetric on certain Paymetric websites may also be used by Paymetric for marketing purposes. Please notify us at info@paymetric.com if you wish for your information to be removed from our marketing list.

Paymetric Human Resources (including Recruitment)

In connection with a job application or inquiry, whether advertised on a Paymetric website or otherwise, you may provide us with information about yourself, such as a resume or curriculum vitae. We may use this information throughout Paymetric and its related entities for the purpose of employment consideration. Except where you tell us not to, we will keep the information for future consideration.

Information for Business Partners

If you represent a Paymetric Business Partner, you may visit a Paymetric website intended specifically for Paymetric Business Partners. We may use information provided on that site to administer and develop our business relationship with you, the Business Partner you represent, and Paymetric Business Partners generally. For instance, this may involve using your information to send you details of Paymetric Business Partner programs. It may also include sharing certain information with other Business Partners (subject to any confidentiality obligations that may exist), or Paymetric customers or prospects. In connection with a particular transaction or program, we may also contact you as part of customer satisfaction surveys or for market research purposes.

Paymetric Suppliers

If you represent a Paymetric supplier, you may visit a Paymetric website intended specifically for use by Paymetric suppliers. We may use the information provided on that site in connection with entering into or performing a transaction with you. For example, this may include sharing information with other parts of Paymetric, Paymetric's Business Partners, customers, shipping companies, financial institutions, postal or government authorities involved in fulfillment. It may also be used to administer and develop our relationship with you, the supplier you represent, and/or other Paymetric suppliers generally.

Other Paymetric Website Notices

In some cases, specific Paymetric websites or web pages may contain other notices about their use and the information practices applicable to those sites or pages.

Our Worldwide Practices

Paymetric conducts business throughout the world. Our privacy practices are designed to provide protection for your personal information all over the world. We may share your personal information within Paymetric and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries Paymetric will still handle information in the manner we describe here.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes when transmitting certain sensitive information to help us to keep your information secure and to maintain its quality.

Supplementing Information

We may sometimes supplement information you give us via a Paymetric website with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide better service.

Mergers and Acquisition

In some cases, Paymetric uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is Paymetric's practice to require such suppliers to handle information in a manner consistent with Paymetric's policies.

Circumstances may arise where, whether for strategic or other business reasons, Paymetric decides to sell, buy, merge or otherwise reorganize business units. Such a transaction may involve the disclosure of information to prospective or actual purchasers, or receiving it from sellers. It is Paymetric's practice to seek appropriate protection for information in these types of transactions.

Cookies and Other Tracking Technologies

We sometimes collect non-identifiable information from visits to our websites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on Paymetric websites, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "clickstream data". Paymetric or others on Paymetric's behalf may use this data to analyze trends and statistics and to help us provide better customer service.

We collect the information we mentioned in the previous paragraphs through the use of various technologies, including "cookies". A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some Paymetric pages use cookies, sent by Paymetric or its third party vendors, or other technologies to better serve you when you return to the website. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some websites, web pages, or web functions may not work properly.

When we collect personal data from you in a transaction, we may extract some information about that transaction in a non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. You can disable your cookies if you do not want your transaction details used in this manner.

If you turn off cookies, other technologies may still detect visits to these pages, but the notices they generate cannot be associated with other non-identifiable cookie information and are disregarded.

Service Quality Monitoring

Certain web transactions may also involve you calling us or our calling you. Please be aware that it is Paymetric's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Online Advertising

Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.

Personalized URL Link

On occasion, we may personalize and customize websites for certain visitors. If you visit one of these sites, you may find it customized with references to products and/or services that we believe may be of interest to you, based on your previous interactions with Paymetric and information you have provided to us. While you are visiting these websites, we may collect information about your visit to better tailor the site to your interests. An invitation to visit one of these websites is usually presented as a personalized URL in an e-mail, a notice on a website registration page, or as a response to you logging on to a certain website.

If you choose to visit one of these websites, you are agreeing to let Paymetric collect information about your visits and also to its association with other information about you and your relationship with Paymetric. If you do not wish your information to be used in this way, do not accept the invitation to visit these sites.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Privacy Technology

As an information technology provider, Paymetric supports the development of privacy technologies and to help create greater trust and confidence in the way personal information is handled. For example, Paymetric developed the first credit card encryption solution for SAP systems.

Links to non-Paymetric websites

Paymetric websites may contain links to non-Paymetric websites. Paymetric is not responsible for the privacy practices or the content of those other websites.

Notification of Changes

This privacy statement was last updated on 21 April 2005.

Privacy Questions and Access

If you have a question about this statement, you wish to obtain a copy of particular information you provided to Paymetric, or if you become aware the information is incorrect and you would like us to correct it, please send an email to the Paymetric website coordinator at privacy@paymetric.com. You can also contact us at this address if you have a question about Paymetric's handling of your information.

Before Paymetric is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.


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