SUCCESS STORIES

Challenge

Sotheby's, the world's largest publicly traded fine arts auction house, wanted to expand the capabilities of its virtual auction catalogs but the company's internally-developled credit card processing system lacked scalability and posed significant maintenance and security concerns. A long-term, flexible solution was needed to integrate with an SAP-hosted environment and support improved e-commerce purchase and payment options while minimizing capital expenses and IT resources.

Solution

Sotheby's found that the On-demand ePayment processing service from Paymetric, would integrate with their SAP R/3 system and streamline authorization, settlement, and data protection through a single, seemless platform.

Results

Sotheby's now offers customers several additional methods to pay for purchases in a secure platform. In addition, Paymetric decreased accounts receivables days and improved data security and future scalability with lower IT costs and reduced reliance on internal resources.

Challenge

Magellan, a leader in the consumer survey, GIS and OEM GPS navigation and positioning markets, needed to replace an existing SAP-certified card acceptance tool. The previous solution caused unreported settlement errors, was poorly supported and difficult to troubleshoot, and did not integrate with the company's Web site. Magellan needed a reliable, scalable solution with problem-free credit card processing for online customers, plus an integrated SAP ERP and CRM interface.

Solution

Magellan found the solution they wanted with an On-demand ePayment processing service from Paymetric. The integrated and secure solution integrated their SAP ERP system with a single, one-stop service for authorization, settlement, and data protection.

Results

Magellan's data security improved and accounts receivables days decreased with the switch to Paymetric. In addition, Paymetric was able to fully integrate the Web store and SAP functions with greater scalability, reliable support, and greater cost savings.

Challenge

Pioneer, a global audio and video electronics company with more than $7.5 billion in revenue and nearly 35,000 employees, wanted to establish a direct-to-customer sales channel through its SAP-enabled Web site without disrupting existing customer and partner relationships. The site's ePayment processing platform needed to be compliant with industry security standards, integrate with SAP, and be reusable and adaptable for future e-commerce initiatives.

Solution

Pioneer selected Paymetric's integrated and secure ePayment processing service. The On-demand solution offered simple upgrade and test procedures, tokenization of ePayment data for improved security and PCI DSS compliance. Paymetric also provided an integrated interface with credit card clearinghouses and SAP landscapes.

Results

Pioneer was able to integrate the desired direct-to-customer sales channel and reduce manual touch points and back-end office work. As a result, Pioneer enjoys significant online sales growth, improved data security, and reduced costs and risks.