Support Overview
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How to Contact Your Paymetric
Customer Support Team

Paymetric customers may use any one of the methods below to contact us. To provide optimum support and efficient problem resolution, support requests should be made by your designated functional and technical personnel.

  • Paymetric Support Portal
    Online knowledgebase
    Create, view, edit, and track support requests
  • Email: support@paymetric.com
    Automatically generates a support request ticket
  • For production or time-critical issues:
    US customers - toll free at 1-800-983-1652 or 713-895-2003
    Europe - 44(0) 207 993 5154

To access the Paymetric Support Portal

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