Success Stories

Challenge

Sotheby's, the world's largest publicly traded fine arts auction house, wanted to expand the capablitities of its virtual auction catalogs but the company's internally-developled credit card processing system lacked scalability and posed significant maintenance and security concerns. A long-term, flexible solution was needed to integrate with a SAP-hosted environment and support improved e-commerce purchase and payment options while minimizing capital expenses and IT resources.

Solution

Sotheby's found that XiPayNet, an on-demand credit card processing service from Paymetric, would integrate with their SAP R/3 system and streamline authorization, settlement, and data protection through a single, seemless platform.

Results

Sotheby's now offers customers several additional methods to pay for purchases in a secure platform. In addition, XiPayNet decreased accounts receivables days and improved data security and future scalability with lower IT costs and reduced reliance on internal resources.

Challenge

Lennox, an industry leader in residential and commercial heating and cooling equipment, needed to improve their card acceptance process by integrating it to their ERP system. One of the challenges they faced was making it easier for their dealers and service centers to purchase parts from them, yet operate within their budgetary constraints.

Solution

Lennox purchased XiPay Enterprise Server, the platform that provided their ideal solution. Out of the box, XiPay gave Lennox seamless integration to their existing ERP system to generate sales orders automatically after receiving credit authorization, greatly streamlining their process.

Results

Lennox can now coordinate product sales and distribution with its customers better and more quickly than ever before. Additionally, XiPay provides a single repository for historical data, giving Lennox the ability to review historical transaction information from within their ERP system.

Challenge

Anthro Corp., world leaders in technology furniture manufacturing, needed to automate their manual credit card reconciliation processes and obtain real-time credit authorizations on their customers that purchase their products online and over the phone.

Solution

After evaluating several companies with credit card processing solutions, Anthro selected Paymetric's XiPay, which provided the functionality they needed in a ready-to-customize, quick-to-deploy solution. By choosing XiPay, Anthro benefits by having card authorization, settlement, and reconciliation 100% integrated into their ERP system.

Results

The Anthro customer online store has never been busier, and customer service has improved. XiPay is providing Anthro with solid real-time card authorization, and batch settlement automatically from within SAP R/3. Anthro sees XiPay as THE platform for its expanding e-business.

Challenge

Moen, one of the largest producers of residential and commercial plumbing products, needed to improve their card acceptance process by integrating it to their ERP system and web store and eliminate multiple disconnected systems. One of the challenges they faced was making it easier for consumers and trade professionals to purchase parts from them, yet reduce the costs and resources associated with the payment acceptance process.

Solution

Moen purchased XiPay Server, the platform that provided their ideal solution. Out of the box, XiPay gave Moen integration to their existing ERP system and web store to generate sales orders automatically after receiving credit authorization, greatly streamlining their process.

Results

Moen now has a single enterprise payment platform for all card processing. Through utilization of the unified solution, Moen has reduced costs and resources required on the front-end processing and eliminated the need for time-consuming financial reconciliation on the back-end from multiple, disparate and disconnected applications.